The Do Not Call Registry Turns 20: Landmark Consumer Protection or the World's Most Ignored List?
The FTC's Do Not Call Registry was supposed to be a game-changer when it launched in 2003 — and for a few years, it actually was. Two decades later, robocalls have never been worse, enforcement actions are a drop in the ocean, and millions of Americans who've filed complaints are still getting hammered. So what happened?